Shipping Locations: Our store offers two shipping options: from our warehouse in China and from our warehouse in the United States. The specific shipping warehouse will be determined based on the availability of the product.
International Logistics: We collaborate with multiple international logistics companies to ensure your items are delivered safely and promptly. Delivery times may vary depending on the destination country, customs clearance speed, and local logistics conditions.
Customs Duties and Taxes: Depending on the laws and regulations of your country, you may be required to pay import duties and taxes. These fees are not included in the product price and are the responsibility of the recipient.
Track Your Order: You can track the status of your package in real-time using the tracking number provided in your order confirmation email.
Return Policy: Our return policy may vary by country/region and shipping warehouse. Please read the return policy on the product page before purchasing, or visit the "Shipping and Returns" page for detailed information.
Holiday Delays: Please note that during holiday periods, deliveries may be delayed. We strive to minimize delays, but cannot guarantee delivery speeds during the holiday season.
Product Insurance: We provide shipping insurance for all items to ensure that any losses or damages during transit are properly addressed.
Customer Service: If you encounter any issues during the shipping process, our customer service team is available to assist you.
